We welcome questions from our patients as well as any visitors to our site. Obviously there are some questions which cannot be answered without the doctor having the opportunity to first examine a patient. However, we have found that many patients enjoy this opportunity to ask questions. We have also found that many patients utilize this after their office consultation as well, when they think of questions they forgot to ask while they were in the office.

We will respond to questions as quickly as possible. However, electronic communications do not always arrive in a timely fashion, and we may not be available to answer them immediately. Therefore please do not use email or the internet to contact us if you have an urgent matter or require immediate assistance. If you need immediate assistance please call our office at 972-566-3939. Of course, if the situation is an emergency please call 911 or go to your nearest emergency room.

Contacting Our Office by Email

If you choose to do so, you can email us directly at:
AskDrMcKane@TexasPSA.com.

Please be aware that this is not a secure email network under HIPAA guidelines. Therefore, please do not submit any personal or private health related information unless you are comfortable doing so. Regardless of the nature of your own email service provider, in this day and age it is impossible to insure the privacy and protection of information sent by email. Please understand that if you email us, you are agreeing to the use of an unsecure method and understand all replies will be sent in the same fashion and you are authorizing this. If you have any concerns about the security of the communication, please call our office rather than use email.